MissionForge™
Support the entire lifecycle of SATCOM services, including service requests, transmission plans, and customer communications for both commercial and military operators.
Customize and tailor to specific mission management workflows, including pre-analysis studies, service request management, transmission plan evaluation, capacity allocation, and third-party coordination.
Enhance productivity by automating the parsing of industry-standard documents and generating service approval documents in standardized formats using configurable templates.
Integrate seamlessly with Optimal Satcom’s Enterprise Capacity Manager® (ECM) product for exchanging transmission plan and link budget information and detailed service analyses.
About MissionForge™
MissionForge is an enterprise-level satellite communications mission planning and management platform designed to streamline the provision and management of the entire lifecycle of satellite communications services and service operations. From initial service requests to transmission plans, carrier and service allocation management, task tracking, and customer communications, MissionForge provides a comprehensive solution for both commercial and military SATCOM satellite operators and satellite service providers. MissionForge is mission-centric and orbit-agnostic – it can be used for SATCOM mission management on hybrid GEO/MEO/LEO space segment.
Designed as a highly customizable and configurable system, MissionForge can be tailored to fit the mission management workflow of a specific service provisioning workflow, which includes sophisticated SATCOM pre-analyses studies to help define service requirements, receive and record service requests, evaluate transmission plans against service requirements, allocate capacity and make reservations, configure new transmission plans, coordinate with third-party operators for missions that cannot be managed in-house, generate service access authorizations, and organize and catalog customer communications.
MissionForge includes productivity enhancement features like automated parsing of industry standard process documents (typically in Excel or Word format), and generating service approval documents in standardized formats using configurable templates.
MissionForge integrates with Optimal Satcom’s Enterprise Capacity Manager® (ECM) product for exchanging transmission plan and link budget information and detailed service analyses, as well as for transfer of data to other systems, such as carrier monitoring systems.
MissionForge is designed to work in classified environments, as well as across security classifications, and can make use of cross-domain solutions for data exchange and interfaces.
Core Capabilities
- Create, view, and manage service requests
- Assign classifications
- Configure service parameters
- Import Satellite Access Requests (SARs) in US Government Word format with automatic parsing of fields
- Configure Points of Contact (POCs)
- Configure services, terminals, and anchor earth stations
- Make resource reservations against service requests
- Manage carrier and transmission plan lifecycles
- Assemble and send customer responses
- Manage and track tasks
- Integration with ECM
- Import transmission plans created and published from ECM
- Perform PACE (Primary, Alternate, Contingency, Emergency) planning with allocation of alternative resources for requests.
- Generate Satellite Access Authorizations (SAAs) in US Government Word format.
- Generate transmission plans and link budgets
- Generate management reports
- Create Service Orders for approved Service Requests and Reserved Carrier Resources
- Associate transmit and receive terminals, anchor stations, and carriers
- Manage user access and permissions
- Manage carrier lineups and tear-downs
- Status monitoring and reporting
- Generate a variety of management and technical reports in customizable Excel format
- Store and manage process documents
- Customer communication management and response email generation and tracking
